As a born-and-raised "warm gentleman" of Harbin, I've seen so many friends from southern China arrive at the airport dressed like "walking marshmallows" or stubbornly toughing it out in thin autumn clothes. The pitfalls first-time visitors to Harbin step into could fill a whole booklet! Today, I'm here to share a complete pitfall-avoidance guide for first-time southern friends, covering everything from landing to departure—all based on my own painful experiences and what I've witnessed!
Don't rush around after landing; picking up your gear at the airport is the smart move
For first-time southern visitors, your first instinct will definitely be "find a warm spot fast"—but don't drag your big luggage around! On the 2nd floor of Harbin Airport's Terminal 2, there's a luggage storage area. You can pre-book Ice City Warm Sun gear via our mini-program for airport pickup, so you can grab your items right after landing instead of hauling your suitcase to the hotel. If you have lots of luggage, you can also choose same-city delivery straight to your hotel door—free of charge within the urban area, so you can get your warm gear immediately even if you arrive late at night. By the way, our mini-program is a local Harbin service, super easy to use. For families of 2 to 6 people, just select "Family Trip", fill in height, weight, and shoe size, and the system will automatically match the right gear. You can also opt for the full 12-piece set, and even kids get free exchange services—total peace of mind.
Choose the right gear, not the expensive one; packages are way better value than single rentals
Many first-timers stress over how many pieces to rent and how much it will cost. Our rental fees are divided into three categories: individual, family, and group. Our unique hourly pricing is super flexible—on the last day of your rental period, it's charged by the hour for up to 6 hours, and any time over 6 hours counts as a full day. If you want to save money, time your return accordingly. For a family of three or three generations, the family package is the best deal. The 12-piece set includes not only rental items like down jackets and down pants, but also brand-new items for sale such as hats, gloves, and snow boots. The full set even includes heating pads and self-heating insoles—no need to buy extra stuff, so you don't have to haul a bunch of items around. If the size doesn't fit, don't worry—our mini-program has free exchange vouchers. If the order hasn't shipped, just contact customer service to swap it; if it's already shipped, you can go through the return process. No need to stress about trying things on.
Avoid traps at scenic spots—don't buy randomly; staying warm and comfortable is key
When visiting spots like Ice-Snow World and Central Street, don't rush to buy "cold-weather gear" from street vendors. Either the quality is bad, or the price is ridiculously high. Our 12-piece set includes all essential cold-weather items: the snow boots are non-slip, the gloves are fleece-lined, and the hat covers your ears—so you don't have to hunch your shoulders while admiring ice sculptures. By the way, Harbin's wind is really harsh. Don't think wearing a mask is a hassle—our masks are thick enough to block the cold wind. Stick heating pads on the outside of your long underwear, not directly on your skin—they'll keep you way warmer that way. If someone approaches you at a scenic spot selling "cold-weather sets", ignore them. Just pull up our mini-program's packages—they're cheaper and better quality.
Don't forget to return your deposit before departure; thoughtful details make the real difference
On your last day, remember to pack up your gear in advance. Our deposit is totally reasonable: 200 yuan for a down jacket, 100 yuan for a down pants. The deposit is refunded immediately after return, and we won't deduct money for normal wear, dirt, or minor scuffs—that's our core promise. If you're catching a flight on departure day, confirm the gear pickup/drop-off with customer service one day in advance. We'll deliver your gear to the airport's luggage storage area, and the storage fee is low and reimbursed as actual cost. If you're leaving from another station, you can ship your gear from the airport—JD Courier is super reliable, and you just cover the shipping cost. If you have any order questions, check your orders in the "My Account" section of the mini-program, or click "Contact Customer Service". Our live agents are always online, so it's super convenient.
At Ice City Warm Sun, we focus solely on local cold-weather gear services in Harbin. Every item is washed after each use, and we have a full range of sizes—from kids' to 5XL—plus many color options. Our goal is to let southern friends enjoy their Harbin trip without worrying about gear, staying warm and cozy the whole time. If you have any other questions, just call our hotline at 18182716820—we're here to help anytime. Wish you a great time in Harbin!