Hey, friends from southern China! Welcome to Ice City Harbin, where the snow and ice scenery is as beautiful as a fairy tale, but the winter cold is no joke. Don’t worry—Ice City Warm Sun is here to bring you warmth!
Caring Service Concept for a Worry-Free Trip
Ice City Warm Sun is a highly reliable local cold-weather gear brand in Harbin, always upholding the philosophy of warm and attentive service. We assign a dedicated one-on-one butler to every customer, providing guidance throughout the whole process. Whether it’s choosing gear or encountering any issues, you can reach out for help anytime. Plus, we’ve had zero disputes, zero complaints, and zero errors since our service began, with a 100% positive rating across all major platforms—this reputation isn’t just for show!
Wide Variety to Meet the Needs of the Whole Family
We offer a diverse range of cold-weather gear, including down jackets, ski suits, thermal pants, gloves, hats, snow boots, and more. Our rental options are flexible, with individual, family, and group rentals available. For family trips, head to the Family Travel section at the bottom of our mini-program homepage—just have the family head fill in each member’s height, weight, and shoe size, and the system will automatically match suitable styles. You can also choose from packages like 2-piece, 5-piece, or 12-piece sets, plus tiered coupons to claim, or even a free exchange voucher—super convenient!
Strict Guarantees for Peace of Mind
Ice City Warm Sun guarantees one gear per customer, with cleaning handled just like hotel linens: we pick up and deliver items daily for professional dry cleaning using large-scale equipment, ensuring the gear you receive is clean and hygienic. We also have an extensive size range, from adults to children, with sizes from XS to 5XL, and a rich color selection including white, pink, purple, cyan, green, blue, and black—you can pick whatever you like. If you’re staying at a hotel within the city, we even offer free door-to-door pickup and delivery, so even if you arrive late at night, you’ll get your gear right away.
Instant Deposit Refund for a Stress-Free Trip
The deposit is a big concern for everyone—Ice City Warm Sun solemnly promises that the deposit is only a form of guarantee, and we will never deduct it for any reason such as normal wear, minor scuffs, or dirt. Once you return the gear, the deposit is immediately refunded to your original payment method, with instant arrival. We offer multiple return options: local customers can leave the gear at their hotel front desk, take a photo for confirmation, and our driver will retrieve it and process the refund after it’s stored in our warehouse; you can also return it in person at our store; refunds are also processed after gear is received from out-of-town shipments; and in special cases, you can request an immediate refund via our mini-program customer service.
Friends from the south, with the attentive service and guarantees from Ice City Warm Sun, you can now enjoy your time in Harbin to the fullest! We hope everyone has an unforgettable ice and snow journey!