Friends from southern China, when planning your ice and snow trip to Harbin, the hygiene and quality of cold-weather gear are top priorities. Ice City Warm Sun attaches great importance to this—every piece of gear goes through 12 cleaning and disinfection procedures!
Strict Hygiene Standards
Ice City Warm Sun follows the same system as hotel linen, with daily pickup and delivery for dry cleaning, using large professional equipment. This ensures every piece of gear you receive is clean and hygienic. Items like hats and gloves, which come into direct contact with skin, must meet strict hygiene standards. Our hygiene protocols are strictly enforced, so you can use our gear with complete peace of mind.
Detailed Disinfection Process
This 12-step disinfection process is meticulous down to every corner. First, we sort the gear, and different types use tailored cleaning methods. For example, down jackets are soaked in professional detergent to remove surface stains, then rinsed multiple times to ensure zero detergent residue. Next comes high-temperature drying, which not only speeds up drying but also kills bacteria. We then add ultraviolet disinfection to further eliminate any remaining bacteria and viruses. For areas prone to dirt buildup, like cuffs and collars, we provide separate cleaning and disinfection.
Reliable Quality Assurance
Ice City Warm Sun offers a wide range of gear sizes, from adult to children’s, with sizes ranging from XS to 5XL, and a variety of colors including white, pink, purple, cyan, green, blue, and black for you to choose from. Our down jackets have sufficient down fill for excellent warmth retention. During cleaning and disinfection, we take special care to protect the gear’s quality, so no damage will occur from the process. Even if you accidentally soil or tear the gear—whether it’s normal wear-related dirt or minor scratches—we will not deduct your deposit; this is our core promise!
Ice City Warm Sun also provides “one-on-one butler service,” with a dedicated customer service representative for each client to offer thoughtful guidance throughout. If you have any questions during the rental process, you can contact us at any time—either via the “Contact Customer Service” button on our mini-program homepage or directly call our hotline at 18182716820, and we will resolve your issue immediately. Friends from the south, come to Ice City Warm Sun to pick out your ideal cold-weather gear and start a wonderful ice and snow trip!