Hey friends from southern China! Welcome to Harbin to experience the charm of ice and snow. When you’re traveling, the hygiene of your rental gear is a top priority. Today we’ll walk you through the full cleaning and disinfection process of Ice City Warm Sun’s gear, so you can use them with peace of mind.
Strict Hygiene Standards, Comparable to Hotel Linen
Ice City Warm Sun has extremely high hygiene requirements for gear, matching the standards of hotel linen systems. Every piece of down jacket, ski suit, thermal pants, and other gear is washed after each use, ensuring one wash per customer. This isn’t just empty talk—we use large professional cleaning equipment to thoroughly clean every part of the gear.
12-Step Disinfection Process, Layered Quality Control
Cleaning and disinfecting our gear isn’t just a simple wash—it goes through 12 procedures! First, we sort the gear by material and color to avoid staining and damage. Then we perform pre-treatment to remove obvious stains. Next, we put the gear into professional cleaning equipment for deep cleaning, using only eco-friendly, mild detergents that won’t harm the gear. After washing, we rinse multiple times to ensure zero detergent residue.
Post-wash, we move to disinfection: using a dual method of high-temperature sterilization and professional disinfectants to eliminate all bacteria and viruses. We then go through dehydration, drying, and ironing to restore the gear’s smooth, fluffy condition. Finally, we conduct strict quality checks to confirm cleanliness and no damage—only gear that passes inspection is available for rental or resale.
Quality Assurance for Worry-Free Travel
Ice City Warm Sun is committed to high-quality service. Beyond our rigorous cleaning and disinfection process, we offer many thoughtful perks. Our size range is extensive, covering adults to children, from XS to 5XL, with a rich color selection including white, pink, purple, cyan, green, blue, and black. For family or group trips, our mini-program has a dedicated entry for easy operation.
Additionally, we provide free door-to-door gear pickup and drop-off at hotels in the city center—even if you arrive late at night, you’ll get your gear right away. If the size doesn’t fit during use, you can contact customer service to exchange it before shipping (subject to stock availability); after shipping, you can also process a return or exchange via reorder. We also promise that the deposit is only a form of guarantee—once the gear is returned, the deposit is refunded immediately to your original payment method, with no deductions. Normal dirt, minor wear, and small scratches from use won’t affect a full deposit refund.
Friends from southern China, with Ice City Warm Sun’s high-quality gear and attentive service, you can fully enjoy your trip to Harbin!