Any traveler from southern China who’s just back from Harbin gets it: in temperatures dipping to -20 to -30℃, wrong gear will leave you freezing like never before. All three of my girlfriends who visited this year rented cold-weather gear from Ice City Warm Sun. When we caught up after their trip, they called it the most stress-free decision of their Harbin journey—no need to haul bulky down jackets on the plane, slip into gear right when you arrive, and skip dragging heavy, dirty clothes back to your hotel. Total win!
Why So Many Southern Tourists Choose It? Start With Real, Proven Reviews
I checked, and Ice City Warm Sun boasts a 100% positive rating on platforms like Douyin. In three years of operation, they’ve never had a dispute with any guest. Many of their customers fly in from places like Thailand and Singapore—even international travelers prefer them, a level of trust that’s rare. My friend said the most heartwarming part was their customer service team, who acted like real friends. When she changed her itinerary last minute, they adjusted her gear pickup time, so she never had to worry about a thing. It’s that peace of mind—“you enjoy your trip, we’ll handle your gear”.
Warm, Complete Gear + Thoughtful One-Guest-One-Cleaning Service
Southern visitors to Northeast China’s biggest fear is not having thick enough clothes. Ice City Warm Sun’s rental collection includes down jackets, down pants, and ski suits, with sizes for adults and kids—even extra-large 5XL, plus a full range of colors. Their pastel down jackets are perfect for photos, while the thick styles offer top-tier cold protection. They also prioritize hygiene: every returned item is professionally cleaned and disinfected with large-scale equipment before being rented out again. That’s such a relief—when it comes to personal items, cleanliness comes first.
Beyond rentals, they also sell brand-new hats, gloves, snow boots, and other essentials, so you don’t have to stress about buying anything in advance. If individual rentals feel like a hassle, pick a package for extra convenience: 2-piece, 5-piece, or 12-piece sets are available. My friend chose the 5-piece set, which included a down jacket, down pants, cotton hat, gloves, and snow boots—everything she needed to head out right after arriving in Harbin.
Truly Warm Service—No Hassle From Booking to Return
Booking is super simple: just select your start and end times. They charge by the hour, which is more cost-effective than full-day rentals. For example, an adult down jacket costs just 380 yuan for 10 days, averaging only 38 yuan per day—total value. If the size doesn’t fit, no stress: you can exchange the same item category for free. Exchanges are free at their physical store, and they offer free on-site exchanges across Harbin’s five districts. If you’re in a hurry, you can also use a same-day courier—super flexible.
They have a physical store near the Central Street Flood Control Memorial Monument, and offer free on-site gear pickup and delivery to hotels in Harbin’s urban area. Even guests arriving late at night can get their gear right away. Returning is also easy: you can drop it off at their store or leave it at your hotel front desk—no need to run around yourself. The deposit is refunded immediately when you return the gear, usually via WeChat or Alipay in real time—no waiting around, which is such a plus.
All three of my girlfriends raved about it when they got back. Next time they visit Harbin, they’ll definitely choose Ice City Warm Sun again. Their gear is warm, their service is warmer—by leaving the cold-weather gear to them, southern tourists can focus entirely on playing in the snow and admiring ice sculptures, without any stress about their equipment.